Student Complaint Process

Please click on the appropriate state in the chart below for information regarding the process for filing a student complaint. If you cannot access the link provided, please contact us at 252.737.1268 or leech@ecu.edu. Thanks.

AL AK AZ AR CA CO CT DE DC FL
GA HI ID IL IN IA KS KY LA ME
MD MA MI MN MS MO MT NE NV NH
NJ NM NY NC ND OH OK OR PA RI
SC SD TN TX UT VT VA WA WV WI
WY PR

Alabama Commission on Higher Education
P. O. Box 302000
Montgomery, AL 36130-2000

Alaska Commission on
Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505

Arizona
State Board for Private Postsecondary Education
1400 W. Washington Street, Room 260
Phoenix, AZ 85007

Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
114 East Capitol Avenue
Little Rock, AR 72201

California Bureau of Private Postsecondary Education
P.O. Box 980818
W. Sacramento, CA 95798-0818

Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, Colorado 80202

Office of Financial & Academic Affairs for Highered Education
61 Woodland Street
Hartford, CT 06105-2326

(all complaints handled by the Attorney General’s office)
Delaware Higher Education Office
John G. Townsend Building
401 Federal Street
Dover, DE 19901

District of Columbia Office of the State Superintendent of Education
Education Licensure Commission
810 First Street, NE, 9th Floor
Washington, DC 20002

Florida Commission on Independent Education
325 W. Gaines Street, Suite 1414
Tallahassee, FL 32399-0400

Georgia Nonpublic Postsecondary Education Commission
2082 East Exchange Place #220
Tucker, GA 30084-5334

Hawaii State Board of Education
P.O. Box 2360
Honolulu Hawaii 96804

Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
P.O. Box 83720
Boise, ID 83720-0037

Illinois Board of Higher Education
100 N. 1st Street
Springfield, Illinois 62777

Indiana Commission on Proprietary Education
Attn: Director of Regulatory Compliance
302 W Washington Street, Room E201
Indianapolis, IN 46204

Iowa College Student Aid Commission
603 E. 12th Street, 5th Floor
Des Moines, IA 50319

Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368

Kentucky State Board of Proprietary Education
911 Leawood Drive
Frankfort, KY 40601-3319

Louisiana Board of Regents
P.O. Box 3677
Baton Rouge, LA 70821-3677

Maine Department of Education
Complaint Investigator
23 State House Station
Augusta, ME 04333-0023

Maryland Attorney General
Consumer Protection Division
200 St. Paul Street
Baltimore, MD 21202
410-528-8662 or 888-743-0823 (toll free)

Massachusetts Department of Higher Education
One Ashburton Place, Room 1401
Boston, MA 02108

Michigan Department of Licensing & Regulatory Affairs
Bureau of Commercial Services, Licensing Division
Proprietary School Unit
Post Office Box 30714
Lansing, MI 48909

Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227

Mississippi Commission of Proprietary Schools and College Registration
3825 Ridgewood Road
Jackson, MS 39211-6453

Missouri Department of Higher Education
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469

Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
PO Box 203201
Helena, MT 59620-3201

Nebraska Department of Education
(all complaints handled by the Attorney General’s office)
Investigations Office
301 Centennial Mall South
P.O. Box 98987
Lincoln, NE 68509-4987

Nevada Commission on Postsecondary Education
3663 East Sunset Road, Suite 202
Las Vegas, Nevada 89120

New Hampshire Department of Education
3 Barrell Court #300
Concord, NH 03301-8531

(all complaints handled by the Attorney General’s office)
New Jersey Commission on Higher Education
PO Box 542
Trenton, NJ 08625

New Mexico Higher Education Department
2048 Galisteo
Santa Fe, NM 87505

New York State Education Department, Office of Higher Education
New York Office of College and University Evaluation
EBA Room 969
Albany, NY 12234

University of North Carolina General Administration
Assistant Director of Licensure and Workforce Studies
910 Raleigh Road
Chapel Hill, North Carolina 27514

(all complaints handled by the Attorney General’s office)
North Dakota Department of Career and Technical Education
State Capitol – 15th Floor
600 E. Boulevard Avenue, Dept. 270
Bismarck, ND 58505-0610
Currently North Dakota’s Complaint Policy is being revised. A new link will be posted as soon as it is available.

Ohio Board of Regents
State Board of Career Colleges & Schools
30 East Broad Street, 36th Floor
Columbus, OH 43215-3414

Oklahoma State Regents for Higher Education
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
http://www.okhighered.org/resources/Student-Complaint-Form/

Oregon Office of Degree Authorization
1500 Valley River Drive, Suite 100
Eugene, OR 97401

Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333

Puerto Rico Council on Higher Education
PO Box 1900
San Juan, PR San Juan, PR
00910-1900

Rhode Island Office of Higher Education
Shepard Building
80 Washington Street, Suite 524
Providence, RI 02903

South Carolina Commission on Higher Education
1333 Main Street, Suite 200
Columbia, SC 29201

(all complaints handled by the Attorney General’s office)
South Dakota Board of Regents
Office of Attorney General
1302 E. Hwy 14, Suite 1
Pierre, SD 57501-8501

Tennessee Higher Education Commission
Division of Postsecondary Authorization
404 James Robertson Parkway, Suite 1900
Nashville, TN 37243

Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, Texas 78752

Division of Consumer Protection
160 East 300 South
Salt Lake City, Utah 84111

Vermont Department of Education
State Board of Education
120 State Street
Montpelier, VT 05620-2501

State Council of Higher Education for Virginia
James Monroe Building
101 N. 14th Street
Richmond, VA 23219

Washington Student Achievement Council
PO Box 43430
Olympia, WA 98504-3430

West Virginia Higher Education Policy Commission
1018 Kanawha Boulevard, East, Suite 700
Charleston WV 25301

Wisconsin Educational Approval Board
201 W. Washington Ave. 3th Floor
Madison, WI 53703

Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050

Revised 04/15/2014